Privacy Policy

At Silver Spin, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you submit a form on our website (Refund Request, Service Request, or Quote Request), we collect:

• Your name
• Phone number
• Email address
• Apartment building number
• Laundry machine number
• Any message or details you include

We do not collect sensitive personal information or use cookies for tracking.

2. How We Use Your Information

We use the information you provide to:

• Process and respond to your support, refund, or quote requests
• Communicate with you regarding your request
• Improve our services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Retention

We retain your submitted information only for as long as necessary to fulfill your request and comply with legal obligations.

4. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request correction or deletion of your information
• Contact us with questions about how your data is used

To exercise any of these rights, please email [your contact email].

5. Security

We take reasonable steps to protect your information, but no method of transmission over the internet is 100% secure.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

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